A key consideration is cost. AWS Business Support starts at $1,200/year.
This is great when you are hosting over 100 websites and applications, and
are running over 20 servers. If you are only hosting a few websites, you
might consider using a managed hosting service. We work with Drupal, and
there are companies like Pantheon that support other systems such as
Wordpress. This approach might be a good fit with you.
On Tue, Sep 29, 2020 at 9:54 AM Cary Gordon <[log in to unmask]> wrote:
> AWS Business Support is essential for any organization that relies on its
> online services, including websites.
>
> If you only use AWS at the lowest level, say Lightsail only, you might not
> need it. If you employ the usual service mix, you really need Business
> Support to ensure continuity. Basic Support offers only access to
> documentation and support forums, with no access to the AWS support team.
>
> All the info is at
> https://aws.amazon.com/premiumsupport/plans/?nc=sn&loc=1
>
> We run services for libraries on AWS, including websites and digital asset
> management systems. We haven't had to contact support very often — once or
> twice a year — but on those occasions, they have been invaluable.
>
> Thanks,
>
> Cary
>
> On Fri, Sep 25, 2020 at 3:23 PM Kun Lin <[log in to unmask]> wrote:
>
>> Hi
>> Does anyone has a library AWS account with Business Support plan? I am
>> not sure what’s included in the business support. What service come with
>> this plan?
>>
>>
>> Thanks
>> Kun
>>
>> Systems and Applications Librarian
>> Penrose Library
>> Whitman College
>>
>
>
> --
> Cary Gordon
> The Cherry Hill Company
> http://chillco.com
>
--
Cary Gordon
The Cherry Hill Company
http://chillco.com
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