Do you want a job with a mission you can believe in? Are you dedicated to excellence in your work? Do you love working with colleagues across organization and disciplinary boundaries? The Princeton University Library Information Technology, Imaging, and Metadata Services is recruiting an IT Systems Administrator to join our team.
As a member of the Library IT Operations and Desktop Support team, you will partner regularly with Library staff, campus technology specialists, and commercial solution providers to support many of the Library’s software systems. We evaluate and recommend new technology solutions and services, and we work with library business partners to understand and address their challenges.
In this role, you will combine analytical ability, technical integration skills, customer service, and creative thinking to provide technical support and automation solutions for Library applications. Applications include the Library’s web content management system, documentation repository, and study space reservation system. You will also utilize monitoring and data trends to continually improve performance and access. You will also assist other Operations team members in administering our servers, storage, and security infrastructure.
This is a full-time, permanent position which reports to the Assistant Director of Library IT Operations. Perks include working as a member of a team, training opportunities, and HR benefits.
Responsibilities
Maintain and update production applications and their corresponding test/staging application and infrastructure environments when necessary. This includes user administration, troubleshooting, and deploying changes to locally developed applications as well as updates to those applications' dependencies. Stay informed of new security packages, configurations, and best practices with common server and software packages used in the PU Library. Coordinate with other IT Library staff regarding procedures for applying security updates in a timely manner. Test updates and verify successful operation with Library services and applications. Resolve issues with security updates in a timely manner. This work might be performed during nights/weekends due to planned or unplanned outages.
Participate in architectural decisions about the library's systems and integration of digital services. Serve as a secondary administrator for the physical and virtual machines, storage, database clusters/instances, load balancers, firewalls, and monitoring infrastructure. Analyze logs and troubleshoot services based on this data. Take ownership of requests and issues from the Library IT ticket queue as needed.
Document operational applications used by library IT personnel. Share in the creation of post mortem reports following unanticipated service outages. Document and train other Library IT employees in the usage of applications in order to facilitate their usage and to share management of these applications in production.
Maintain an active professional presence in the library IT community through presenting on Princeton’s work, participating in professional organizations, attending and hosting meetings and conferences, and ensuring their own professional skills and knowledge are up to date with the latest trends and best practices in the IT profession.
Qualifications
3 or more years experience administering vendor-based, production applications hosted on premise or in a cloud environment
Focus on collaboration, security, and automation
Able to share responsibility for off-hours service outages
Willingness to learn new technologies
Customer service oriented
Exceptional written and oral communication skills
Exceptional interpersonal skills
The Princeton University Library is one of the world's leading research libraries, serving a diverse community of 5,200 undergraduates, 2,700 graduate students, 1,200 faculty members, and many visiting scholars. Holdings include more than 7 million printed volumes, 5 million manuscripts, 2 million non-print items, and extensive collections of digital text, data, and images. See: http://library.princeton.edu/
Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW
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