Chad and others,

I'm interested as well! We've been testing Matomo too with some struggles with usage reporting. 

We noticed that Matomo is not tracking all hits. At first, I thought maybe google analytics was tracking more bots or something but my team purposefully went to a bunch of sites one day recently and only usage from one of the 5 devices we were using regardless of browser or location was tracked and logged. 

This is currently on my list to investigate more and it sounds like Chad has dug in much more deeply but since the topic made the listserv, I would welcome input.

Heidi

Heidi Webb | Discovery and Technology Services
Upstate Medical University | [log in to unmask] 

-----Original Message-----
From: Code for Libraries <[log in to unmask]> On Behalf Of Haefele, Chad Mark
Sent: Thursday, November 17, 2022 9:41 AM
To: [log in to unmask]
Subject: [EXTERNAL] [CODE4LIB] Matomo

With the July 2023 Google Analytics transition looming, we've been evaluating Matomo as a possible replacement. 

Has anyone been robustly using Matomo who'd be willing to chat about it?

I'm interested in general best practices, but also some specific troubleshooting: 

Matomo was looking promising until I noticed a concerning reporting issue on low-use pages:
-If I look for usage of those pages on a single specific day, Matomo reports correctly. 
-If I run the same report for a date range that includes that same day, Matomo reports no usage. We've reprocessed the data from raw logs as Matomo suggests, without improvement.

Thank you,
Chad



---
Chad Haefele
he/him/his
Head of User Experience
UNC University Libraries
[log in to unmask]