I like the Google groups suggestion.
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Cornel Darden Jr.
Library Department Chair
South Suburban College
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"Our mission is to Serve our Students and Community"
> On Sep 12, 2014, at 9:41 AM, Kim, Bohyun <[log in to unmask]> wrote:
> Hi all
> Does anyone have a suggestion for the free open-source Q/A board + easily searchable KB comparable to LibAnswers? We already have LibAnswers for patrons. This is more for the library staff who submits a lot of similar or same questions to the Library IT help desk.
> It is an option to use the SharePoint Discussion Board but I am looking for an alternative since SP tends to get lukewarm responses from users in my experience.
> Any suggestions or feedback would be appreciated.