The Information Specialist provides information and document management services in records and docket centers, supporting the routine functions in records programs.
Responsibilities:
• Answers ready-reference questions regarding documents
• Assists in use of bibliographic tools, such as periodicals; performs indexing
• Answers routine inquires
• Refers persons requiring professional assistance to appropriate staff
• Shelves new and returned material in stacks in the records center
• Maintains automated circulation system and circulation reports
• Greets and assists walk-in-visitors, researchers, and other patrons
• Oversees file/reading room
• Maintains equipment and arranges for equipment repairs
• Produces current awareness reports, and bibliographies
• Responds to requests for information on documents from Agency staff, other government agencies, or the public
• Sorts and responds to incoming mail and telephone requests in a timely, courteous and accurate manner
• Provides the manager with the information required for weekly and monthly reports
Requirements:
• High school diploma or equivalent
• Three (3) years of experience working in a library or records management program
• Working knowledge of standard desktop software such as Microsoft Word
• U.S. citizenship required
• Must be fully vaccinated
• Experience using Microsoft Office applications and Adobe Pro
• Experience supporting a federal agency a plus
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